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Engaging Us


Engaging Us

It's simple really. Just reach out with your needs. We'll initiate a conversation and begin the process of partnership towards achieving your agile goals.

Just ask...

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Engaging Us


Engaging Us

It's simple really. Just reach out with your needs. We'll initiate a conversation and begin the process of partnership towards achieving your agile goals.

Just ask...

The simplest way to engage us is to go to our Contacts page and enter the nature of your request. We promise to get back to you within 2-3 business days with a reply to setup a more face-to-face conversation via videoconference or Skype.

You can get quite a bit of information about us from the website and web in general. Things to look for include:

It's Just Lunch

We've found that any agile coaching and/or training relationship is much better when we get to know one another better. The challenge is - how to do that?

We've come up with a novel approach that puts our money where our mouth is. We call it - "It's Just Lunch".

We schedule a 1-day session where we come to you and deliver agile training and coaching - for free. All that we ask is that you cover our travel costs. We've found this to be an outstanding way of sharing information and checking to see if there is a match between your needs and our capabilities. And beyond that, it's a FUN way to meet.

You can get more information about it here.

Pro Bono Agile Coaching & Training

Keeping with the theme that we often put our money where our mouth is, we often engage companies in pro bono agile training and coaching. Of course it depends on your location & needs and our schedule. We often use this as a means of "sharpening the saw" in skill-set areas that have gotten a bit rusty.

For example, we're always looking for Kanban coaching opportunities to keep that "side" of our skill-set sharp.

You can get more information by reaching out on our Contacts page.

 

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Agile Training


Agile Training

At the heart of any solid agile consultancy is the ability to provide a set of interactive courses that help clients adopt agile practices. We have over 15 years of experience in helping to train and guide organizations in their successful agile adoptions.

Agile Training


Agile Training

At the heart of any solid agile consultancy is the ability to provide a set of interactive courses that help clients adopt agile practices. We have over 15 years of experience in helping to train and guide organizations in their successful agile adoptions.

Flagship Agile Courses

What makes our courses different?

Many other agile courses, certification level and not, are simply too academic, beginner level, game focused, and purist in nature. For example, we can't tell you how often we've encountered CSM certified individuals who can't begin to effectively jump-start a Scrum team or write a solid User Story. That's just sad.

So, what makes us different? First, it's the real-world experience that Bob and our other instructor/coaches bring to the table. We've all been practicing "Agile" for over 10 years. Bob has been doing it from the very beginning, since the late 1990's. Not just writing or talking about it...but doing it!

And every instructor has deep, practical, in-the-trenches experience. So, when they share a story, suggest approaches, or offer advice, it's always steeped in pragmatic, real world experience. This combination ensures that you'll come out of our classes with as much entry to advanced level information as the time will allow. In fact, we always customize our classes on-the-fly to your highest priority needs and challenges.

Sounds "agile" doesn't it?

What about Certifications?

At the moment, we are not a Scrum Alliance CST or affiliated with any other certifying body (and there are quite a few out there). This means that we can't generally grant certifications as part of running public classes. We feel that this level of independence and our deep experience makes a HUGE difference in our courses in that we can cover what we feel is important versus preparing you for a test.

However, if you're truly "stuck" on certification, ask us for recommendations. We've established partnerships with some leading CST's, so we can offer that option as part of our coaching and consulting practice.

But what we CAN DO, is grant CSM and CSPO certifications as part of our coaching efforts. This is a new capability that the Scrum Alliance approved in 2016. We can grant either certification with a minimum of 25 coaching hours (face time) that includes individual, team, and small group coaching and classes.

Certified Agile Leader (CAL)

As of January 2017, Bob was approved as a Certified Agile Leader Educator with the Scrum Alliance. It means we can deliver a 2 1/2 day class that offers the CAL-1 certification at the end. 

This class significantly compliments our coaching engagements in that it gives us a leadership training vehicle similar to what we've been doing at the team level. 

The CAL class will mostly be delivered privately within our client organizations. There will also be a select number of public classes. Look for them on the Scrum Alliance.

More information on the CAL can be gleaned at the Scrum Alliance website here: https://www.scrumalliance.org/agile-leadership or by viewing our CAL class overview here.

What Classes Do We Offer?

We offer five outstanding agile classes for new and experienced teams alike. If you're looking for in-depth and experiential agile training, RGCG provides it. No fluff, just experience that matters!

  • Introduction to Scrum: Basics, Roles, Planning, Execution, and Excellence -- This 2-day course is intended as a basic introduction to Scrum that enables teams to immediately begin sprinting. It is equivalent to the CSM (Certified Scrum Master) classes, but doesn't include the certification. In fact, we believe it does a better job of preparing teams' for execution effectiveness. Get the brochure.
  • Scrum Mastery -- This 1-day class is a "Masters Level" course designed to advance your Scrum Master skills to the next level. It is highly situational and focused towards the needs of the attendees. Expect to leave with a new understanding of the role of Scrum Master and skills to be excellent. Get the brochure.
  • Scrum Product Ownership Excellence -- This 2-day or 3-day class focuses on all aspects of Scrum Product Ownership. Bob literally wrote the book on Product Ownership and will share the nuance behind performing well in this important role within Scrum teams. It is equivalent to the CSPO (Certified Scrum Product Owner) classes, but doesn't include the certification. In fact, we believe it does a much better job of preparing Product Owners to handle the day-to-day challenges of the role. Get the brochure.
  • Agile Leadership Practicum -- This 1-day class addresses one of the fundamental challenges in organizations facing agile transformation - how to effectively lead your agile teams. If you want to create high-performance agile teams and realize the productivity promises of agility, then you need your Managers, Directors, VP's, and C-level leaders to attend this course.  Get the brochure.
  • Transitioning from Traditional to Agile Testing -- This 1-day class introduces organizations and testing groups to the fundamental shifts required in moving from old to new techniques. Often the testing (team, techniques, strategies) are left behind in an agile transformation. This class serves to help move you towards a more effective quality and testing mindset when making this transition. Get the brochure.

For your information, here is our Cancellation Policy

Customized Courses

In addition to our packaged courses, we have the ability to provide in-depth training covering:

  • Introduction to Kanban
  • Agile Requirements, Design, and Architecture
  • Agile Project Management: Planning & Estimation
  • Establishing the Agile CoP or CoE
  • Introduction to Scrum utilizing Extreme Programming (XP) Practices
  • Coaching Techniques: Facilitation, Communication, and Retrospective
  • Techniques for Operating Agile/Scrum at Scale

and other topics as well. Just reach out with your needs and we probably have the ability to form and deliver training that will meet them. 

Most of our time is engaged in coaching and running internal, private classes for our coaching clients. Occasionally we run public classes. If you're interested in any of these classes, please reach out to us with your request.


Bob and I worked together as consultants for a large, multi-national medical systems company assessing the QA organization’s integration into Agile processes. His wealth of knowledge and experience in Agile were some of the main factors for success of that engagement. Bob has a true passion for Agile and I’ll never forget the time he explained that it is the “spirit” of agile, not just the “structure” that truly makes it valuable to organizations. Furthermore, I’ve had the pleasure of working with Bob at several QA industry conferences. He is a superb presenter, coach, and mentor - clearly making his points and illustrating them with real experience. I would jump at the chance to work with him again in any capacity!!
— Shaun Bradshaw -- VP of Consulting Services, Zenergy Technologies (formerly Questcon)

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Agile Coaching


Agile Coaching

It seems like nearly every agilist today is a "coach". What makes us different is that we've been "doing Agile" and successfully coaching teams and organizations for over 15 years. That experience makes us one of a handful of exceptionally experienced, pragmatic, and nimble agile coaches.

 

Agile Coaching


Agile Coaching

It seems like nearly every agilist today is a "coach". What makes us different is that we've been "doing Agile" and successfully coaching teams and organizations for over 15 years. That experience makes us one of a handful of exceptionally experienced, pragmatic, and nimble agile coaches.

 

Not Everyone is a "Coach"

We want you to realize that we are different. We have over 15 years of in-the-trenches agile experience at all levels of the organization. We've coached individual teams, technology groups, and entire organizations. And we've been successful at assisting teams to achieve the consistently high-performance levels that are the hallmark of solid agile teams.

We're not just any agile coaching and consulting firm. We've got the deep and varied experience that drives results. And all of our partner coaches bring this variety and depth into play for our clients. We think it's one of the things that truly differentiates us from the crowd.

Bob is also a Certified Enterprise Coach (CEC), one of approximately 90 on the planet. That credential amplifies not only our general coaching experience, but our ability to coach at the Enterprise or Organizational level. 

Please read our article on: How to select an Agile Coach . We think it's an evenhanded view to the critical selection factors in finding a great guide for your agile journey.

And here's an overview of our Agile Coaching practice. 

Agile Team Coaching

We've found that after some initial training it's best that an agile team "dive in" and start iterating on their work as soon as possible. However, to be most effective they need some guidance along this path until they get comfortable with their agile techniques and team behaviors. Since agility has very little prescriptive guidance for what to do, we've found this coaching phase to be critical for team & organizational success.

We speak in terms of this as a "Coaching at the Endpoints" model, meaning - the most effective times to interact and adjust your agile approaches are at the beginning and end of your iterations. To that end, our coaching involvement is part-time and focused there, with perhaps some sampling of team activity during the iteration so we can have some technical and team context. We'll jump-start your team, then coach them during the transition from one sprint to the next, for 2-3-4+ sprints. Once they start gaining confidence and showing solid results, we tend to back off in the coaching. Leaving the team or teams to continue their journey. 

Afterwards, we prefer to periodically check-in and assess your progress--providing ongoing guidance. We feel this "light touch" model better aligns with the spirit of agile self-directed teams and their continuous improvement.

Agile Leadership Coaching

As you see in our coaching overview, we prefer coaching all 3-levels of the organization. 

  • Team-level
  • Management-level
  • Leadership-level

This is truly the only way to achieve a balanced agile transformation. We leverage the Leadership Agility 360 tool and our Certified Agile Leadership (CAL-1) certification class as an entry point for coaching at the upper two levels. 

Most of our coaching proposals contain a strategy that is 3-tiered in approach that we've found to be the most effective.

Coaching-based Certifications

We are not a Scrum Alliance CST, so we can't run classes solely focused towards certifications.

But what we CAN DO, is grant CSM and CSPO certifications as part of our coaching efforts. This is a new capability that the Scrum Alliance approved in 2016. We can grant either certification with a minimum of 25 coaching hours (face time) that includes individual, team, and small group coaching and classes.

If you're interested in this capability, be sure you ask us to weave it into your coaching quote.


Bob is one of the most intelligent, perceptive and thoughtful leaders I have ever had the opportunity to work with. His ability to listen then evaluate situations, make thorough assessments and provide guidance is truly impressive. Bob is a leader and coach that consistently model’s agile values and behavior. I always appreciated the advice and freedom that Bob provided. He is truly a servant leader that trusts his team. I consider myself very fortunate to have had the opportunity to work with Bob.
— Maureen Green -- Sr. Scrum Master & Agile Coach, iContact

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Agile Assessments


Agile Assessments

As an extension to our coaching practice, we are often asked to come in and assess "how Agile" an organization is and to recommend improvement ideas. We have the assessment tools and experience to provide sound guidance to accelerate your agile transformation.

Agile Assessments


Agile Assessments

As an extension to our coaching practice, we are often asked to come in and assess "how Agile" an organization is and to recommend improvement ideas. We have the assessment tools and experience to provide sound guidance to accelerate your agile transformation.

Agile Maturity Assessment

Our assessments are simply an immersed & collaborative visit to your teams. We'll attend a wide variety of your agile team ceremonies and observe them and your teams. We'll also sit down for 1:1 sessions with a varied group of your team members (and roles). Afterward, we'll deliver a written assessment with a hand-full of high-impact recommendations for improvement.

We use the Agile Journey Index (AJI), developed by Bill Krebs, as our assessment tool. You can find the book describing the index here and a video explaining it here. We can leverage it for a specific team or an entire organization.

Often we'll meet with your Scrum Masters, Product Owners, and Leadership team to deliver the assessment in-person. Even more often we'll meet with the entire team -- in an effort to support full transparency. Either way, we find this approach to be the most effective way to create the discussions towards improving your practices. Our experience is that teams and organizations typically react very well to our insights and that the assessment results in a significant up-tick in overall performance.

Please download our assessment overview here for more information and reach out to us for a discussion surrounding your assessment needs.

One-time assessment

Sometimes you just want a "second opinion" on how well your doing. This provides that insight.

On-going assessments

We much prefer extending our "Endpoints Coaching" model (see Coaching) with the addition of periodic assessments. We prefer doing these on a quarterly basis and find that it serves as a team-wide retrospective that helps enhance your continuous agile improvement.

This also has the added benefit of trending our observations and your improvements over time. This allows both of us to consider context and continuous improvement over the longer term. This is a much preferred model for us. 

Product Ownership Assessment

This is a particular area of strength that we bring to our assessment services.

As part of delivering the 2'nd Edition of our Scrum Product Ownership book, we developed an assessment framework focused towards Agile Product Management and the Product Owner role. It's based on and extends the Agile Journey Index framework. We've found it to be a great help to Product Owner-oriented organizations to understand what "Good" looks like within the context of the organizational and team aspects of the role. Here's a blog post that goes into more detail.


Bob is a leader in his field. His passion for Agile and building amazing products is unmatched. Bob understands the value in mentoring and coaching to help build up his teams and move the organization forward. I have had the opportunity to work with Bob twice in my career and in each role he was viewed as the expert leading in Agile and best practices for development. At ChannelAdvisor, Bob helped me roll out Agile to a team in Ireland/Germany. Bob brought a great combination of gentle coaching, effective teaching and leadership to help move our processes forward. At iContact, Bob and I worked together in building out the iContact product. He was always trying to improve what we were doing and help us strengthen our Agile practices and efficiency. He was also always available to help my team or in any advice I needed. Bob is unmatched in his ability to step in and literally transform a development team.
— Michelle Engle -- Director of Product Management and User Experience, iContact

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Public Speaking


Public Speaking

For nearly 20 years Bob Galen has been sharing his experience with national and international audiences. His delivery is energetic, passionate, and full of relevant stories.  His practical experience truly shines through.  

Public Speaking


Public Speaking

For nearly 20 years Bob Galen has been sharing his experience with national and international audiences. His delivery is energetic, passionate, and full of relevant stories.  His practical experience truly shines through.  

Dynamic & Passionate

Bob has nearly a 20 year track record of actively sharing on a wide variety of software development and leadership topics to a diverse set of audiences both here and abroad.

If there's one consistent theme we hear from attendees its that Bob is a passionate technologist, dynamic communicator, and pragmatic thought-leader.

Bob typically shares on the following software  development topics:

  • Software Design & Architecture
  • Software Project Management
  • Software Quality, Metrics, and Testing
  • Software Development
  • Software Requirements Analysis
  • Software Leadership

Here is an overview that highlights Bob's speaking experience.

Speaking for your Organization

If you're looking for a dynamic keynote or software related presentation for your organization or event, we encourage you to reach out and check on our availability. We typically are booked 6-9+ months in advance, so best to reach out early.



I’ve been working with Bob Galen for the past 10+ years with his ongoing speaking at and support of our conferences. Bob began speaking for us in 2002 and has been a regular speaker for our conferences ever since. Bob has provided track sessions, and half and full day workshops across all of our conferences.

He is a subject matter expert in many agile areas and our delegates always appreciate his real-world and practical insights. His evaluation scores are consistently high.

I feel Bob is a strong communicator and teacher. To that end, we invited him to present a keynote at StarWest in 2010 and an Agile Development Practices keynote in 2011. We pride ourselves on the quality of our presenters, so this is another indication of the value and relevancy Bob provides to our delegates.
— Lee Copeland, Program Chair - SQE Conferences

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Partnerships


Strong Partnerships

Something that sets us apart is the strength of our working partnerships with like-minded colleagues and firms. We've established a strong network that expands our impact to your organization. 

Partnerships


Strong Partnerships

Something that sets us apart is the strength of our working partnerships with like-minded colleagues and firms. We've established a strong network that expands our impact to your organization. 

In 2005 I worked with the folks at Zenergy coaching and training one of the largest Scrum instances (~120 teams) at that time: Siemens Healthcare in Malvern, PA. That was the beginning of a long relationship aligned towards some Software Testing, but mostly Agile Coaching & Training. In an effort to increase the capacity of my active and growing RGalen Consulting firm, I've decided to partner with Zenergy Technologies as their Director, Agile Practices. The vision is for us together to build a new kind of agile consulting practice. One where you get incredibly experienced, real world coaches and trainers who've lived agile for more than a couple of years. Who have true Enterprise level agile transformation experience. And who have significant, in-the-trenches, senior leadership experience. In a word, a practice that you can trust with your business and your teams. We also want to build a team of Scrum Masters and Coaches who we mentor and grow towards consistent agile practical knowledge and tactical excellence. So that we can scale in delivering a new style of pragmatic excellence in these roles to our clients. Look for more news on this front as Zenergy and I work to deliver agile excellence via various service offerings...

In 2005 I worked with the folks at Zenergy coaching and training one of the largest Scrum instances (~120 teams) at that time: Siemens Healthcare in Malvern, PA. That was the beginning of a long relationship aligned towards some Software Testing, but mostly Agile Coaching & Training.

In an effort to increase the capacity of my active and growing RGalen Consulting firm, I've decided to partner with Zenergy Technologies as their Director, Agile Practices. The vision is for us together to build a new kind of agile consulting practice. One where you get incredibly experienced, real world coaches and trainers who've lived agile for more than a couple of years. Who have true Enterprise level agile transformation experience. And who have significant, in-the-trenches, senior leadership experience. In a word, a practice that you can trust with your business and your teams.

We also want to build a team of Scrum Masters and Coaches who we mentor and grow towards consistent agile practical knowledge and tactical excellence. So that we can scale in delivering a new style of pragmatic excellence in these roles to our clients.

Look for more news on this front as Zenergy and I work to deliver agile excellence via various service offerings...

Bob has had a working relationship with near-shore agile development shop Velocity Partners for a number of years. We think highly of their capabilities across a variety of technical domains. However, where they truly excel is in their understanding of and commitment to Agile Principles within their South American, nearshore teams. They viscerally "Get" agile and leverage it to their clients' advantage.

Bob has had a working relationship with near-shore agile development shop Velocity Partners for a number of years. We think highly of their capabilities across a variety of technical domains. However, where they truly excel is in their understanding of and commitment to Agile Principles within their South American, nearshore teams. They viscerally "Get" agile and leverage it to their clients' advantage.


Through our partnership with iContact I came to know Bob. In that time I have found Bob to be extremely smart and fair. He is a lean/agile expert without the attitude. I have known many “agile experts,” in my time and hands down, Bob is the best. He has helped facilitate the creation of an amazing agile work environment and culture at iContact and demands nothing less from his partners. Bob is tough but not in a prescriptive way. He forces his teams and partners to challenge themselves and insists that they challenge him in return. I highly recommend Bob and iContact.
— Brian Estep -- Senior Partner, Velocity Partners