I had to share this post because I think it hits on two pet peeves of mine.
First, instead of trying to measure employee engagement (morale, happiness, etc.) leaders should instead have face-to-face conversations with their teams to determine it.
We’ve sort of forgotten that old strategy of (management by walking around) which is STILL incredibly effective.
And second, it provides a sound reminder to be careful as to what you try and measure.
In my perfect world, leaders would only measure a handful of things (1-5) that were both qualitative and quantitative. Then stay laser-focused on guiding the organization by them.
Stay agile my friends,