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Empathy

On Feedback

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On Feedback

I came upon this short video by Erin Perry the other day that made me think a bit about how I’ve been giving feedback.  

To be honest, I think I have some more growing to do. She categorized feedback into two types—

How to do what you do better feedback

  • Seeing you

  • Seeing your energy

  • Yes, and

  • You’re not broken

  • Empowering

  • Inclusive

Versus…

That’s not how I would do it feedback

  • Undermining their voice

  • You are wrong

  • You don’t belong

  • Incites a defensive response

  • Exclusive

  • Disempowering

You might want to watch it and consider fine-tuning your own feedback giving habits.

Thank you, Erin!

Stay agile my friends,

Bob.

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Empathy for Agile Leaders

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Empathy for Agile Leaders

I sometimes think that I’m the only agile coach who supports “management” and “leaders” in agile contexts. And I’ve written quite a few pieces with that perspective. For example –  

http://rgalen.com/agile-training-news/2014/11/23/agile-coaches-trainers-have-you-walked-in-the-shoes-of-technical-management

So, I was surprised and delighted when I read this piece from Jason Little – Why Executives Don’t Go to Agile Conferences.

Based on the title, I thought Jason would join a long list of agile thought leaders who take a few swipes at executives. But when I got into it, I realized that he showed far more understanding and empathy than I could have imagined. Here are two quotes from the article…

It astonishes me to see so much information about bad leadership, and how executives don’t care because they can’t spare a day at an Agile conference to explore how to run more effective retrospectives. I don’t think many pundits have a clue how much stress these people have on them, and that executives are people too. Sure, some may behave in a more forward way, which is usually perceived as command-and-control, but from my experience, it’s not the case. They’re just busy.

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