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congruent coaching

Meeting them where they are…Or Not

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Meeting them where they are…Or Not

This is something I personally struggle with as a coach.

Quite often, my default style is to push my clients beyond their comfort zone. In so doing, I run the risk that it becomes MY vision over THEIR vision. Or that I may be pushing them too hard, far beyond their capacity to change.

But at the same time, meeting them entirely where they are strikes me as a wimpy approach. One that will, at best, succeed in their transformation taking many years. But it’s a common philosophy that I hear repeated by many agile coaching firms who seem to be looking more at long-term revenue flow over client adoption acceleration and ongoing success.

So, the question is – what is the right stance or posture when meeting a new client?

Should we meet them where they are and apply very little change pressure (where and when needed)? Or should we take a risk and push them out of their comfort zones?

And of course, the general answer is – it depends and context matters. But still, we need a general strategy. So which way do we lean? Let’s explore the extremes of that question…

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Agile Coaching – An Awful Truth

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Agile Coaching – An Awful Truth

I attended an agile coach’s gathering about a year or more ago. It was a “coaching the coaches” session and it was very valuable. But an aspect of it has stuck with me ever since. One that I’ve mulled over and over and would like to share.

There were a group of coaches in attendance from the same client engagement, a large, multi-billion-dollar organization that had been going Agile for a couple of years.

When they decided to go agile, one of the first things the client did was reach out to an agile coaching firm for help. On the surface, that sounds like a good thing to do. However, the firm was largely staff augmentation focused, so that was their background and comfort zone.

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