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facilitation technique

Faultless Facilitation – Make a FIST

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Faultless Facilitation – Make a FIST

It’s funny really. One of the key points of the agile methodologies and the manifesto is heavy collaboration, with the best being face-to-face collaboration. But one of the things I see happening in teams all of the time is, how can I say this delicately, over collaboration.

In other words, the teams, ahem, talk too much. There, I said it  And I’m referring to open-ended discussion that takes too long if ever to narrow down towards a decision. Folks seem to be talking to hear themselves talk. Often it’s not everyone, with a few heavy talkers dominating discussions and the rest seemingly along for the ride. So it can be quite unbalanced.

In facilitation terms, there are two types of discussions going on when a team is trying to make a decision. There are divergent conversations, where options and ideas are getting put on the table. This is the brainstorming side of the discussion. And then there are convergent discussions, where the team is narrowing down options in order to make a decision. 

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The “1” Thing

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The “1” Thing

I was facilitating a full-day Leadership Summit at the Agile Development conference in Orlando in November.

There were ~70 leaders in the room and I wanted to surface their expectations for the summit so that everyone could understand the most important topics to the entire group.

I decided to do an exercise called “The 1-Thing” in homage to the movie City Slickers. I asked each table group to:

  • Pick a facilitator;
  • Have each table member write down the 1-thing they would like to learn from the workshop. I.e., their #1 challenge, question, or interesting topic;
  • Then the facilitator would collect all of the 1-things from their tables;
  • Next, each facilitator would read all of the 1-things;
  • Finally, we discussed as a group, the major themes we heard. We found about 10 compelling themes to keep an eye on.

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