When writing the EBAC book, my (our) perspective was largely from the position of the “universal” agile coach. One where the approaches, tactics, skills, and strategies were essentially the same no matter your place in the organization.
But there are many aspects of agile coaching where the subtleties of your place significantly influence your approaches. None is probably more varied and nuanced then whether you’re coaching as an internal (employee, full-time, FTE, role-based) coach versus an external (contractor, consultant, full or part-time, outside the organizational hierarchy) coach.
I think the differences are so compelling that I wanted to share the following table with you to sensitize you to some of the differences in perspective and approach.
While there may be differences, I want you to minimize the internal gyrations you go through to do your job. In essence, I still want you to be you as a coach. But, depending on your organizational positioning, I thought it would be useful to highlight some of these subtle and not-so-subtle differences.
While I agree 100% with the spirit of this article, I want to riff off of it from an agile transformation leadership perspective…
It’s simply not good enough for a CEO of a company that aspires to agile ways of working (transformation, business agility, flow, employee engagement, etc.) and not take a strong ownership stake in it themselves.
To simply hire someone to make things be agile without being in the game themselves. Not as a:
Sponsor
Supporter
Proponent
Advocate
Stakeholder
Funder
Cheerleader
Isn’t good enough. Not for something as powerful, as challenging, as impactful, with as much potential as changing their culture and the way they do work.
John Cutler recently wrote an article on his Beautiful Mess blog entitled—The Weeds. In it, he explores the notion of going too far into the details of a role/activity from another role perspective. Aka, getting into the weeds.
For example, a project manager might be asking too detailed questions about the design of a particular UX component and trying to reduce the effort associated with it. They have gone “into the weeds” with the developer.
A couple of things that this article made me think about including—
Someone in my network sent me the following question the other day:
One question that's been surprisingly hard to answer is "Where did the concept of a long-lived team (vs a team that adjourns after a project is complete) first surface?"
And it started me to thinking about the notion.
Today, we talk a lot about moving from a Project focus to a Product focus, that is from:
Teams are formed and then disbanded or reorganized around the dimensions of a specific project. When the project is done, the team is done.
To
Teams are formed around a product area (or function) or around a functions area (infrastructure, architecture, etc.). The teams in this case are longer-lived in that there are no artificial closures based on their work.
Clearly, the latter strategy aligns better with the notion of a self-directed, cross-functional, high-performance agile team. But to the questioner’s point, when did that surface as an intentional focus, or even a directive or thing, in the agile community?
My friend and colleague Mike Hall inspired me with a recent article he shared on Choosing a SAFe Training Partner.
To be clear, I was once an SPC but I fell away from being an active practitioner of SAFe. That being said, I’m often quite opinionated about it, but over time, I have less and less direct experience.
Mike is the opposite. He’s incredibly experienced with it. So, when Mike tells me something from a SAFe perspective, I know that’s not based on opinion but on hard-won experience. And I respect that.
I really appreciated his questions about engaging a SAFe training partner. But I felt there might be some additional questions to add. Not only for a training partner but for a consultant who is prescribing SAFe as the scaling solution for my organization.