I saw post on LinkedIn from Corporate Rebels that highlighted the information gap between top executives and frontline employees.
I’ve heard this many times before. However, it resonated strongly with me this time, and I wanted to share it more broadly.
The big message here is that senior leaders, leaders, and managers often think they understand the situation (problems, challenges, situational awareness, etc.) but don’t. The higher you go in the organization chart, the less you truly understand.
The big problem, though, is that they think they understand. I.e., there is a self-awareness gap, which creates a huge blind spot.
How do we begin to mitigate this gap? I’d suggest more leaders—
Develop and activate their humility,
Sharpen their questioning & listening skills,
Trust what their teams say, ask for help, and take action based on team feedback.
And did I mention staying humble?
This is one blind spot that can be easily reduced…
Stay agile my friends,
Bob.